Increased clarity on the order status with enhanced visibility on the sales process

Known to be one of the leading brand in the food and hospitality sector, there was a need to maintain large set of data into one repository with real time updates on all ends. The client having a large number of distributors across India was lacking transparency into its sales process. The inaccurate data of the sales pipeline and incorrect activity status performed by their sales executives were creating a gap into their business. Order management was proving to be one of the major issues into their day to day activity handling as there seemed to be no proper solution to maintain that data accurately and in real time. The order status was not certain to the executives and managers which caused inefficiency in the whole sales process. This also affected the decision-making process and further business strategies. The incomplete data was misleading their decisions and burning a hole in their daily schedule and activities. Thus, data discrepancy occurred in many areas such as order booking, order fulfilling and dispatch process which needed to be resolved.